Individuals, teachers, schools, universities and book wholesalers are more than welcome to purchase any items advertised on our website. Schools, universities and book wholesalers should register first in order to receive discounted prices.  Schools, universities and wholesalers should use an email related to their institution or business when registering.

Your order will be processed within TWO business days after it has been submitted (if in stock). Once processed your order will be sent via Post Haste couriers (New Zealand only). Delivery is usually ONE to TWO working days for the North Island and TWO to THREE working days for the South Island.  If you have ordered an eFlip book you will receive a link via email to your book within ONE business day.

By registering as a book wholesaler we can keep you informed about our monthly specials and latest news. Also the prices that will be displayed on the website will be wholesale prices and you will be able to order directly from the site. In addition your previous orders will be available for viewing under your account details.

No, we use Post Haste couriers and they require that all freight is labelled with a New Zealand (North or South Island) street address. 

Due to the automated nature of the website we only accept credit cards online. If you require any of our products and you do not have a credit card you can pay by direct credit.  Please email us your order at admin@nulake.co.nz with your address details and what book(s) you require.  See our bank account details below.  

Our bank account details are:

Account name:  NuLake Ltd

Account number: 03 0791 0346242 00 (Westpac)

Please use your name as reference on any payment you make to our bank account.

To unsubscribe to the NuLake newsletter and monthly special details, first ensure that you are logged in then click on 'My Account' followed by 'Edit Profile'. Click on the checkbox 'I wish to receive the NuLake newsletter and monthly special details' so the tick is removed, then click on 'Update My Account. 

If you have registered on www.nulake.co.nz and then attempt to login, but find you are not a registered member it is probably because your account has not been activated. When you register with www.nulake.co.nz you are sent a confirmation email. To activate your account you need to click on the link in the email. Please ensure that you check your spam folder. If you still can't login please contact us via our contact us page so we can activate you account manually.

Yes, all payments via our website are processed through PayPal.  You can pay using your existing PayPal account or by credit card using Visa, Mastercard or American Express. Your personal information, credit card details and credit card payments are all secure when you shop on the NuLake website.  Please Note: You do not need to create a PayPal account when paying, you can choose the option to just pay by credit card.

Shipping books from New Zealand to an overseas address via NZ Post is very expensive and always costs more than the value of the books.  NuLake Ltd offers an alternative for overseas customers which is our eFlip Books which are compatible with all desktop computers, Chromebooks and mobile devices.  It includes links and the ability to add annotations and bookmarks.  Within ONE business day of purchase you will receive a link to your eFlip book with authorisation being your email address.

Orders of ONE book will incur a freight charge of $6.50 and orders of TWO or THREE books will incur a freight charge of $7.00.  Orders of FOUR or more books are freight FREE.  These freight charges are applicable to New Zealand customers only.  An additional charge of $7 applies if your address is rural delivery.  Note: There is no freight charge on eFlip books.

No. You can buy online without registering first (unless you are an overseas customer). Just select the item(s) you wish to purchase by clicking on the applicable 'add to cart' button. Click on the 'check out' button and choose the option to 'continue as a guest'. You will be required to enter your shipping and billing information and then credit card details. You will then receive confirmation of your order and payment by email. We usually ship items within 24 hours and goods couriered to the North Island usually arrive the following day, while to the South Island they usually takes two days.

By registering as a school we can keep you informed about our monthly specials and latest news. Also the prices that will be displayed on the website will be school prices and you will be able to order directly from the site. As well you will have access to specific downloads from our downloads link.  In addition your previous orders will be available for viewing under your account details.

By registering with us as an individual we can keep you informed about our specials and latest news. Also your address and personal details are keep on file meaning that each time you purchase from us you do not have to re-enter the details. In addition your purchase history will be included under your account details.

Our bank account details are, NuLake Ltd: 03 0791 0346242 000.  Please use your name as reference when making a payment or the applicable invoice number if appropriate.

When using an iPad to view your eFlip Books use the Google Chrome browser rather than Safari or Firefox.  In the past there was an issue with Safari and Firefox when trying to use the annotation tools.  The tools work perfectly with Google Chrome.  If you are viewing your eFlip Books on an iPhone and want to add annotations all the browsers function without an issue.

Yes our eFlip Books are identical in both paging and content to the printed versions of our books, but in addition they include links to the answers and in our senior books links to YouTube videos.

You can buy NuLake Books from the Paper Plus stores throughout New Zealand and in Auckland from Academy Books or Abacus Educational.  Alternatively you can buy online from this website.

Our bank account details are:

Account name:  NuLake Ltd

Account number: 03 0791 0346242 00 (Westpac)

Please use your name as reference on any payment you make to our bank account.

Our eFlip books use HTML5 thereby enabling them to be viewed on a wide range of devices from Desktop computers, Chromebooks and mobile devices.  The first time you open one of our eFlip Books in your browser it may take some time to load.  Each time after that there will be little or no wait as the eFlip book will already be cached in your browser.  You can increase the cache allocation for the browser you use, under 'Settings', to further improve performance if required.

The NuLake Digital Bookcase displays all the electronic versions (eFlip) of our books in a bookcase.  Individuals who purchase an eFlip Book or eFlip Bundle receive a link to our digital bookcase and can then click on the book(s) they have purchased and enter their email address to gain access.

No.  Our eFlip books are not a PDF of our books.  They include links, YouTube videos and the ability to add annotations and bookmarks etc.  They can be displayed on multiple devices, but not shared or downloaded as a PDF.  Access authorisation to an eFlip book is by a users email address only.  The 'Print' tool is not available on our eFlip Books only our eFlip Notebooks.  If you wish to print a page of your eFlip Book we suggest you first zoom in on the page and then screenshot the page and crop it before printing. 

Our eFlip Notebooks are designed to enable students to print out 'write on' answer pages for the equivalent eFlip Book.  You can print out hardcopy 'write on' answer pages or create a PDF and then write on them with a stylus within an applicable tablet app or Chromebook program etc.  When you purchase an eFlip Book you automatically get access to the equivalent eFlip Notebook (currently applies to Year 11, Year 12 and Year 13 eFlip Books).  

The best way to print the pages from your eFlip Notebook is to click on the print icon and then choose the page configuration you require and then click on the 'Print' button and print as a PDF.  Ensure the page orientation is 'Portrait, the page size 'A4', the scale '100%' and the option print headers and footers deselected.  You can then print the PDF created to get hardcopy pages OR load them directly onto your tablet or Chomebook using one of the many apps, thereby enabling you to 'write on' the Notebook with a stylus.